Delete a website

What is removed when you delete a website and how to do it safely.

Deleting a website permanently removes it and all its data from our servers. This article explains what is removed, what stays and how to do it.

The list of websites in the Control Panel

Warning

Deleting a website cannot be undone. Download everything you want to keep before you continue.

What is deleted

Removed with the website Not removed
All files of the website Databases
Domains connected to the website E-mail hostings
HTTPS certificates
Settings of the website

Databases and e-mail hostings are separate services. They are not deleted with the website; if you no longer need them, delete them separately.

Before you delete

  • Download your files. Use an FTP/SFTP client, or open the File manager, choose Create ZIP archive from the ··· menu of the wwwroot folder and download the archive.
  • Check your domains. The domains connected to the website stop working with it. If you plan to use a domain elsewhere, change its DNS records after the website is deleted.
  • Only want another name? You do not have to delete the website — see Rename a website.

Delete the website

  1. Open the list of websites

    Sign in to the Control Panel and go to Websites.

  2. Start the deletion

    Click Delete on the row of the website. The Delete website dialog opens.

  3. Confirm that you understand

    Tick I understand that the website and all its data will be deleted. Without it the website is not deleted.

  4. Delete

    Click Delete website.

Troubleshooting

You must wait at least one minute

A newly created website can be deleted only after at least one minute. Wait a moment and try again.

You must agree that you understand delete of all data

The confirmation checkbox in the dialog is not ticked. Tick it and click Delete website again.

Still stuck? Our support team is happy to help.
Ask the community Open a support ticket